Do you need to hire? Are you overstaffed? Utilization, overtime, capacity forecasting.
Active Techs
4
Lexington
Avg Utilization
72%
Sweet spot (70-85%)
Overtime This Month
38h
$1,710 cost
Revenue Capacity
$31K
/tech/month
Hiring Trigger: Consider adding 1 tech by July 2026
Demand trend shows 8% monthly growth. At current pace, utilization will exceed 85% by late June. Starting the hire now gives 6-8 weeks for recruitment and onboarding.
Utilization Heatmap — 12 Weeks
<60%70-85%85-95%>95%
Demand vs Capacity — Next 12 Weeks
Overtime — 12 Weeks
W1W6W12
Total OT hours (12w)142h
Total OT cost (12w)$6,390
OT trend+22% vs prior 12w
Revenue Capacity Model
Per Tech / Month
$31,100
at 72% util
Current (4 techs)
$124,500
With 5th tech
$155,600
+$31.1K
5th tech cost
($5,800)
salary + benefits + truck
Net uplift
+$25,300
per month
Impact Scenarios
If you lose 1 tech
Revenue:-$31K/mo
Utilization:96%
Wait time:+3 days
Remaining techs hit burnout zone. Expect callbacks to increase 40%.
If you add 1 tech
Revenue:+$31K/mo
Utilization:68%
Breakeven:6 weeks
Reduces OT by ~80%. Enables same-day service for most calls.
Summer peak (June-August)
Demand:+22%
Util (4 techs):88%
OT cost:$2.8K/mo
Historical pattern. Consider temp help or accelerate hiring.