NIGHTSHIFT
🛡️ Warranty Claim ✓ Active
Claiming Against
Installed Jan 15, 2026 · 3 months ago
Original JobJ-48291 Shower Door Install
Installed ByJose H.
Warranty Status
3 of 12 months used 25%
Workmanship
Exp Jan 15, 2027
9 months remaining
Manufacturer
Exp Jan 15, 2028
CRL — 21 months remaining
Claim Details
Claim Type
Cause
Billable No — covered under
workmanship warranty
Resolution
Stage
New
Dispatched
In Progress
Complete
Reported
Verified
Parts Check
Scheduled
Repaired
Job Summary
Edit

Customer reports the frameless shower door hinge in the master bathroom has become loose and wobbles when the door is opened or closed. Door was installed by Jose H. on January 15, 2026 as part of job J-48291. Covered under workmanship warranty.

Resolution Notes

Add resolution notes after repair…

Job Performance
Revenue
$0
No charge
Labor Cost
~$65
Est. 1.5h · Jose H.
Original Job Revenue
$2,847 — J-48291 · Jan 15
Context only — warranty cost absorbed
🛡️
Warranty absorption
Labor cost ~$65 absorbed. No customer charge.
Activity
📞
JordanCSRToday, 10:20 AM · Connected
Called customer to schedule. Thursday 2–4pm works for Sarah.
🔄
SystemToday, 10:16 AM
Assigned to Jose H. — original installer for J-48291.
🛡️
SystemToday, 10:15 AM
Warranty verified: Installation J-48291, Frameless Shower Door, Jan 2026. Workmanship warranty active — 9 months remaining.
📅
JordanCSRToday, 10:15 AM
Created warranty job — customer reports loose hinge on frameless shower door.