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Glass Doctor · Lexington
Lifecycle Stage
Currently active · applies to payroll runs from Apr 1 forward
Live
Draft
Review
Active
Superseded
Archived
Seat Variants · 3
Plan spec branches per seat. Rates inherit from parent; overrides shown.
Junior Tech
Years 0–1 · apprentice → tech
$24/hr
base hourly
Commission: 2.5% / 6% / 12%
Bucket cap: $800/wk
Bonus triggers: 1 · $35K Club
OT: 1.5× after 40 hrs
Active
Public to techs
Auto-assign on hire
Install Lead
Years 4+ · team override
$32/hr
base hourly
Commission: 3.5% / 6% / 12%
Override: +0.5% on team installs
Bucket cap: $1,250/wk
Bonus triggers: 3 + team bonus
Active
Public to techs
Auto-assign on hire
Commission Rules · PFP 3-stage stacked additive
Each stage fires independently when a tech touches the job at that stage.
stacking: additive
Stage 1 · Measured job prepared / site measured
Revenue basis
0%
Basis: job.measured_amount (ST) Override: Jr 2.5% · Std 3.0% · Lead 3.5%
Stage 2 · Sold contract signed / deposit received
GP basis
0%
Basis: gross profit sold Override: 6.0% all variants
Stage 3 · Installed job complete / invoice paid
GP basis
0%
Basis: gross profit installed (paid) Override: 12.0% all variants
ℹ︎
Stacking example
A job measured, sold, and installed by the same tech pays 3% + 6% + 12% = 21% of GP. If three different techs touch the three stages, each gets their stage's share.
Weekly Bucket Cap
Reset: quarterly
Weekly cap / tech
$1,000
editable
Reset cycle
Quarterly
Jan · Apr · Jul · Oct
Overflow behavior
Accrues
to next period · drops at quarter end
Bonus Triggers · 3 active + 2 proposed
Conditional rules that fire extra bonus on top of base + commission.
$35K Club
Monthly revenue ≥ $35,000
$500
6× / qtr
Active
Zero-callback month
Callback rate = 0 for calendar month
$250
2× / qtr
Active
Perfect CSAT
Monthly CSAT ≥ 4.9
$200
3× / qtr
Active
Milestone · $50K month
Monthly revenue ≥ $50,000
$1,000
0 fires
Proposed
Referral win
Customer referral converts to $500+ job
$75
0 fires
Proposed
Deductions & Overtime
Reorder deductions and OT multipliers apply after commission calc.
Reorder Deduction tech-fault
Cap / incident$100
Applies tomaterial waste / rework callback
Last 90 days4 deductions · $340
Review required> $75 per incident
Overtime Rules base only
Multiplier1.5× after 40 hrs/wk
Applies tobase hourly (commission exempt)
Approval over10 hrs OT / wk
Current period92 hrs / 8 techs
Plan Comparison · v2.2 vs v2.3
Delta view · this is what changed in the Apr 1 rollover
View full diff →
Attribute v2.2 v2.3 Δ
Measured rate 3.0% 3.0% same
Sold rate 5.5% 6.0% +0.5% ←
Installed rate 12.0% 12.0% same
Weekly bucket cap $850/wk $1,000/wk +$150 ←
Bonus triggers 2 3 +1 CSAT ←
Reorder deduction cap $125 $100 −$25
Est cost / period $39,600 $42,180 +$2,580
Version History
All prior versions · prior periods remain auditable
Export log →
v2.3
Active · authored by Philip Schultz
Apr 1, 2026 – now · 12 techs
Current
v2.2
Superseded · Philip Schultz
Jan 15 – Mar 31, 2026 · 76 days
v2.1
Superseded · Philip Schultz
Oct 2, 2025 – Jan 14, 2026 · 104 days
v2.0
Superseded · Philip Schultz
Jun 1 – Oct 1, 2025 · 122 days
v1.3
Archived · migrated from Neighborly format
2024 · legacy