Doc Dispatch Optimizer AI ◆
Glass Doctor of Lexington · Mon Apr 28, 2026 · 7-day horizon
Tech
Mon
28
Tue
29
Wed
30
Thu
May 1
Fri
2
Sat
3
Sun
4
CB
Chris Bailey
Lead Installer
Residential measure
9am–11am
Pritchard shower
7am–12pm
📦 ETA ✓VIP
Bath enclosure CB
10am–2pm
Bennett shower
8am–1pm
📦 ETA May 2
MD
Marcus Delgado
IGU Specialist
IGU set · Fayette
8am–11am
IGU set · Hamburg
9am–12pm
Storefront measure
1pm–3pm
JR
Jake Robinson
Commercial / Bid
Hamilton bid measure
8am–10am
🗓 Bid May 1
SO
Sam Ortiz
IGU / Residential
Lakeview IGU
8am–11am
Liao IGU ×3
9am–12pm
📦 In stock
Morales bay IGU
2pm–5pm
⏳ Order needed
TN
Tia Nguyen
Mirror / Residential
Mirror install
10am–12pm
Whitaker mirror wall
1pm–4pm
📦 In stock
Vasquez slider
10am–12pm
📦 Parts ready
DK
Derek Kowalski
Emergency / Board-up
Kirkland board-up
11am–12:30pm
🚨 URGENT
Existing appt
Doc proposed (dashed)
High conf (≥88%)
Med conf (70–87%)
Low (<70%)
Doc's Proposals
8 pending91%
Emergency boarding — customer reported break-in overnight. Derek available this AM with lumber supply on truck. Response SLA 4 hrs.
📦 Boarding materials on truck
Inventory: plywood ✓
94%
4 jobs already in 40503 that AM — +6 min drive vs avg. Chris's strongest frameless skill. Deposit paid, customer expects AM start. Material ETA Apr 28 confirmed.
📦 PO-0147 ETA Apr 28 ✓
Inventory: SSS hardware ✓
Deposit confirmed
91%
Bid due May 1 — measure must happen Tue or Wed. Jake is the only tech with commercial storefront cert. Scheduling Tue leaves cushion for bid prep.
🗓 Bid deadline May 1
Jake: commercial cert ✓
96%
Material already received and staged. Sam ran the original measure — fastest tech for this layout. Zone clusters with two other Wed jobs, reducing total drive ~18 min.
📦 Material received Apr 27
Inventory: IGU units staged
Sam: prior site visit
90%
Mirror panels cut and in stock. Tia completed the consult — customer prefers afternoon. Thu PM is her lightest slot this week.
📦 Panels cut & staged
Inventory: adhesive ✓
87%
Parts in — rollers and track hardware pulled from van stock. Pairs with Tia's Fri AM route in Beaumont. Total cluster saves 14 min vs alternative days.
📦 Parts ready (van stock)
Route cluster: Beaumont ✓
89%
Material ETA May 2 — earliest feasible install is May 4. Chris is Bennett's preferred tech from previous job. Paired with Tia's Vasquez in same zip cluster Fri saves routing, but Bennett needs May 4.
📦 PO-0153 ETA May 2
Chris: repeat tech preference
Deposit: paid
78%
Custom IGU units not yet ordered — material lead time 4–5 business days. If PO placed today, May 4 is feasible. Holding the slot now; confidence rises to 91% once PO confirmed.
⏳ PO not placed — order today
🔨 Fab slot reserved Apr 30
Revenue scheduled
$24,850
+$24,850 if approved
Tech utilization
58% → 84%
+26 pts across 6 techs
Drive time saved
4h 12m
vs. unoptimized order
Customers to contact
7
Doc drafts message per approval
Reschedule Request — Amanda Pritchard
Called at 9:14 AM — wants to move Tue Apr 29 frameless shower install (7am–12pm, Chris Bailey) to later in the week. "Contractor running over, need Fri or Sat if possible." Customer is VIP · repeat · deposit paid. Address: 2104 Tates Creek Rd, 40502.
Cascade Impact — Chris Bailey · Tue Apr 29
Tue 7am–12pm
Pritchard frameless shower ← moving
2104 Tates Creek Rd · Chris Bailey · VIP · deposit paid
↓ If moved, Chris's Tue morning opens. No downstream jobs displaced.
Tue 1pm–3pm
Residential consult — Mercer (existing)
Not affected by Pritchard move
Wed 10am–2pm
Bath enclosure — Chris (existing)
Not affected · already scheduled