On-Call Rotation

After-hours coverage schedule and escalation chain
Week of Apr 28 – May 4, 2026
Primary On-Call Backup On-Call Shared/Both
MON
28
TUE
29
WED
30
THU
May 1
FRI
2
SAT
3
SUN
4
Bailey, T.
Primary
Primary
Malone, K.
Primary
Primary
Backup
Foster, D.
Backup
Primary
Primary
Backup
Hart, J.
Backup
Backup
Backup
Reeves, M.
Backup
Primary
Escalation Chain — After-Hours
1
Primary On-Call Tech (rotating)
Dispatched via Doc automatically
Immediate
2
Backup On-Call Tech
(859) 555-0194
After min
3
Philip Clements (Owner / Manager)
(859) 555-0101
After min
Send SMS to next-in-chain when escalating